Once your order has been processed, you will receive a confirmation email containing a tracking number. This allows you to monitor your shipment's journey in real time via our trusted courier service.

In the rare event of a delay or lost shipment, we recommend contacting our customer service team immediately. We will liaise with the courier to ensure a swift resolution and keep you updated throughout the process.

We stand behind the quality of our products. If, for any reason, you are not completely satisfied with your purchase, you may return it within 14 days of receipt for a full refund or exchange, provided the item is in its original condition and packaging.

Yes, we offer exchanges for products that meet our return criteria. If you wish to exchange an item, please contact us within 14 days of receipt, and we will arrange for a replacement or alternative product.

Once we have received your returned item and confirmed its condition, we will process your refund. Refunds are typically issued within 5-7 business days, depending on your bank or payment provider.