Politique d'expédition

Thank you for your interest in our shipping policy. At Kteashop, we are committed to providing our customers with the best possible experience when it comes to shipping their orders. Below you will find our shipping policy and information regarding our shipping methods.

Shipping Method We use EMS Post for all our shipping. EMS Post is a reliable and reputable shipping service that has been delivering packages around the world for many years. Typically, packages sent through EMS Post take about 5-14 days to arrive, depending on the destination.

Shipping Costs Shipping costs will be calculated at checkout and are based on the weight and destination of your order. We strive to keep our shipping costs as low as possible, while still ensuring that your package is delivered safely and quickly.

Order Processing Time Orders are typically processed within 1-3 business days. Once your order has been processed, we will send you a tracking number that you can use to track the progress of your package.

International Shipping We do ship internationally to select countries. However, please note that international orders may be subject to additional customs fees, taxes, or duties. These fees are the responsibility of the customer and are not included in the shipping costs.

Lost or Damaged Packages In the unlikely event that your package is lost or damaged during shipping, please contact us as soon as possible so that we can assist you in filing a claim with the shipping carrier.

We hope this shipping policy provides you with the information you need to feel confident in placing an order with us. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing kteashop